Overview

The FAQ Management module controls the list of frequently asked questions displayed on your marketing site and/or inside the app. Keep this up to date to reduce support tickets and improve onboarding.

FAQ List

• Question title.
• Answer content (supports rich text in the admin UI).
• Category or section (e.g. Billing, Getting Started, Technical).
• Sort order and visibility status.

Adding a New FAQ

1. Go to the FAQ section in the admin sidebar.
2. Click Add FAQ.
3. Enter a clear, concise question.
4. Write a practical answer, linking to other docs where needed.
5. Assign a category and sort order.
6. Save and publish.

Best Practices

• Base FAQs on the most common support requests.
• Keep answers short, with links to detailed guides.
• Group questions by topic so users can scan quickly.
• Review and update FAQs whenever you ship major features or pricing changes.