Manage FAQs
Overview
The Manage FAQs module allows administrators to create, edit, and organize frequently asked questions for the WAPI WhatsApp marketing platform. This module helps improve user experience by providing clear answers to common questions.
FAQ Management
- Question Creation: Add new frequently asked questions with detailed answers
- Content Editing: Update existing FAQ content to reflect current policies or features
- Status Control: Enable or disable individual FAQs as needed
- Visibility Settings: Control which FAQs are displayed to users
Administrative Features
- Mass Operations: Enable, disable, or delete multiple FAQs at once
- Search and Filter: Find specific FAQs using search functionality
- Content Validation: Ensure FAQ content is accurate and helpful
- Performance Tracking: Monitor which FAQs are accessed most frequently