Order Management
Overview
Order Management provides tools to handle customer orders directly through your WhatsApp Business API integration. This module connects with your WABA catalog to process customer orders, track shipments, and manage order-related communications.
Order Processing
- Order Tracking: Monitor customer orders from placement to fulfillment
- Status Updates: Send automated order status notifications to customers
- Order Confirmations: Send automated order confirmation messages
- Status Notifications: Keep customers updated on order progress