Overview

The Payment Transactions module provides administrators with a comprehensive view of all financial transactions processed through the WAPI WhatsApp marketing platform. This module tracks payments, refunds, and billing events across all integrated payment gateways.

Transaction Monitoring

• All Transactions: View complete transaction history including payments, refunds, and failed attempts
• Payment Methods: Track transactions by payment gateway (Stripe, Razorpay, etc.)
• Amount Tracking: Monitor transaction amounts and currency
• Status Monitoring: Identify successful, pending, and failed transactions
• User Association: Link transactions to specific user accounts

Management Capabilities

• Refund Processing: Initiate refunds for specific transactions when needed
• Dispute Resolution: Handle payment disputes and chargebacks
• Failed Payment Handling: Identify and address failed payment attempts
• Financial Reporting: Generate revenue reports and financial summaries
• Integration Monitoring: Track performance of different payment gateways