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Webhook Integration Overview

Webhook Integration

Overview

Webhook Integration allows you to create webhooks that connect to any e-commerce platform or business system. You can map these webhooks to specific events in any platform, and when those events occur, automatically send mapped message templates to customers via WhatsApp.

Webhook Configuration

  • Webhook Creation: Create webhooks that connect to any e-commerce platform or business system
  • Event Mapping: Map webhooks to specific events in any platform (order creation, payment received, shipment, etc.)
  • Template Triggering: On event trigger, automatically send mapped message templates to customers
  • Universal Compatibility: Works with any platform that supports webhook integration
  • Real-time Notifications: Instantly notify customers of order status changes and business events

Integration Benefits

  • Automated Communication: Eliminate manual notification processes
  • Platform Agnostic: Connect with any system that supports webhooks
  • Template Mapping: Associate specific message templates with different events
  • Real-time Processing: Immediate response to business events
  • Scalable Solution: Handle increasing volumes without additional manual work